Ice Maker Repair

When the weather is warm, you don’t want to suffer the heat with a warm drink. If you find that your ice machine is malfunctioning, then it is time to pick up the phone and give James’ Appliance Company a call.


Whether you ice machine is built into your fridge or freezer, or it is a portable ice maker, we are the best repair service for major brands. And, we can do it in the same day you call. Even for antiques, we are able to figure out the issue and resolve it quickly. We have well-trained experts with vast experience in repairing appliances. We repair appliances with pride, offering impeccable service.


Why Did It Break?


An ice maker’s temperature should be between 0 and 5 degrees, or -18 Celsius. Any higher than that, you have a malfunctioning ice maker. But that doesn’t tell us why. Well, simply put, here is a number of reasons why this issue could be happening. Below we will list common issues that cause a temperature rise in your ice machine.


Many times, people find themselves asking if calling a repair expert is needed for these problems. And while this is a good inquiry, the answer is yes. Unless you have experience in repairing these appliances, we strongly advise against making DIY repairs.


Why? Because of safety. Rather than repair through trial and error, which can cost you more money than a phone call, you are getting a repair expert from James’ Appliance Company that has years of experience in repairing ice makers. The reason you want to call us is because we have the right tools at our disposal for the job at hand. They are also familiar with the safety measures needed to avoid shock hazards and further damages (Which happens a lot on DIY attempts).


Troubleshooting and Repairing Common Issues


Ice Maker Won’t Work


Normally, when the ice bin is full, the control arm will shift positions. When it does this, it pauses the ice making process. However, if the arm has been moved manually or becomes stuck, the ice maker won’t properly work. The mechanism could be crippled by a clogged water line, or filter. This will prevent the arrival of water needed to make ice.


Waterlines and filters are not the only components that can get clogged. Debris can block the water inlet valve as well. Or, you may find that the door switch is malfunctioning, suspending the ice maker. An easy solution for these problems is a thorough cleaning. If the damage is beyond repair, then part replacement is possible to fix the issue.




Common problems for leaks are alignment and leveling issues. Another issue may be a damaged supply line, which would have to be replaced. You are able to make sure that your freezer, refrigerator, or portable ice maker is level. However, if that doesn’t solve the problem. Then it is time to give us a call. We will locate, troubleshoot, and repair the leak before it causes more damage to the appliance or water damage to the surrounding area.


Ice Tastes/Looks Bad


In the event that your ice maker is producing ice that looks or tastes funny, you may find the cause to be the supply line, water filter, inlet valve, or something foreign in the dispenser mechanism.


Ice Won’t Eject


If your ice maker is failing to produce ice cubes properly, the you can blame the ice mold heater, circuitry, ejecting motor, or the thermostat.


When Should I Consider Replacement?


Properly maintained ice makers begin to fail on a regular basis after about 5 years. As long as it is supplied with quality water, and maintained accordingly, it shouldn’t need to be replaced until after it messes up regularly. We can help you replace it with, and install, a new unit.


Regardless of what your ice maker is doing wrong, give us a call and let us help you.